An agency where AI is the operating system, not an add-on. A traditional agency staffs your account with hours; an AI eCommerce agency supports your paid media, ad creative, email retention, and reporting with tooling that sees your full performance history and market in real time — with human strategists making every decision. Ours is MKOS.AI, the tooling we built in-house for exactly this, so the AI is ours, not a subscription bolted on top.
The heavy lifting: analyzing every ad you have ever run against your market, drafting net-new creative and iterations of winners, flagging fatigue and budget waste in real time, segmenting and timing the email program, and reconciling ad-platform claims against your store’s actual revenue. What it never does is act alone — an experienced strategist reviews, refines, and approves everything before it touches your account.
No — and that’s deliberate. The agency runs on two layers. The development layer builds MKOS.AI, the proprietary tooling that holds all of your data — every ad and its results, your reviews, your market — and uses it to inform strategy, ideation, and execution. The strategist layer is a senior specialist accountable for your account: on your calls, in your Slack, aligning on strategy and reporting week to week on what was done, what obstacles came up, and what happens next. The AI surfaces what no human could pull manually; the human makes every call that spends your money.
Both, in specific places. Ad creative is included in the management fee — statics, video, and weekly iterations that would cost thousands per asset at a studio. Testing cycles run weekly instead of quarterly because production is not the bottleneck. And analysis that used to take a retainer’s worth of hours happens continuously. The saving is not a cheaper hourly rate — it is a compounding volume of work that hours could never buy.
The full DTC growth stack: Google Ads (Search, Shopping, Performance Max, YouTube), Facebook and Instagram ads, and Klaviyo email and SMS retention — all reported in one place and tracked against incremental sales: incremental attribution and bid caps on Meta, cross-referenced with third-party platforms like Triple Whale and Northbeam against new-customer ROAS, reconciled against your Shopify revenue. Each channel starts with a free audit, so you see the gaps before you commit to anything.
No — and we say so on the first call. The engine works best for DTC brands with product-market fit and meaningful ad spend, where creative volume and data depth compound. Early-stage stores usually need offer and conversion work before AI-scale testing pays off. That is why everything starts with a free audit: if we are not the right fit yet, you leave knowing exactly what to fix first.
Weekly in plain language, with a daily engine underneath. Every morning the tooling reviews every active ad against your targets — what to pause, scale, trim, or refresh — with verdicts gated by measurement discipline: underspent tests stay “still testing,” and revenue is reconciled against your store, not the ad platform’s self-graded numbers. Weekly, your strategist translates that into the report that matters: what was done, what it changed, what got in the way, and what happens next — and you see the same numbers we do in MKOS.
Always yours. We work inside your ad accounts, your Shopify, and your Klaviyo — you keep ownership and admin access the whole time, and every asset stays with you if we ever part ways. MKOS mirrors your full performance history so analysis never depends on data the ad platforms age out — and that record belongs to you too.
